Human love, hope and fear are no different from animals. They are like sunshine, coming from the same origin and landing on the same ground.

—— John Moore


Even if there are different bodies, all living things still have the same soul. Caring for pets is a kind of attention to the natural life. The relationship between humans and pets is not only the relationship between individuals, families and pets, but also the social relationship between humans and animals.


Heytea’s pet friendly theme store originates from the rise of “Its Economy”, and the designer tries to implant certain humanistic care and social care in this commercial space. The project is located in Xihui City, Luohu District, Shenzhen. As a young immigrant city, people are more eager to get emotional comfort in the defamiliarization society. Therefore, the designer defines the space as: Companion. “Companion” is a reference to pets and a metaphor for human beings.


Moderate Design


“Moderate” design is appropriate design, which can be understood to grasp the “degree” of design. Moderation in this project refers not only to visually visible subtraction design, but also to the cognitive boundary, a kind of psychological boundary between people and pets. Although it is a space designed for pets, love and pets do not mean borderless intimacy. How to balance the distance between pets and people can protect the pet nature and get along with the crowd. The space is divided into two areas, inside and outside. The indoor area is pets non-permitted, and the outdoor area is for pets.


Friendly Design


In the pet activity area outdoor, a series of furniture and facilities such as pet parking station, pet poop disposal and pet seats are customized according to the pets’ living habits and the way people get along with each other. For example, there are two movable rings next to the bench, which can be used as a leash ring for pets, and can also be used to place food dishes for pets. There is an anti-trick cup slot on the chair surface, which can be used to place drinks for customers, so as to guide the behavior of pet lovers.


In terms of function and usage scale, the space design outdoor is centered around people and pets, including moving lines, furniture and materials, giving consideration to the use of vision. In the site, the form of seats can be adjusted flexibly, and each independent space can be arranged into a larger salon space through organic selection and combination to meet the needs of groups in different sizes.


On the spatial form, the stepped layout forms a booth space, eliminating the height difference between inside and outside, and forming a new functional form at the same time. The height and width of the step have been reduced to facilitate pet use. The main entrance is turned around to create a smooth transition to maintain the temperature inside and save energy as well.


Around the LED screen, the space naturally forms a media scene, which can be used as an information communication platform to help the audience go from spontaneous social contact to the organizational one.


Exploring the relationship between people and pets, pets and space, we gradually change the design object from the traditional “people-centered” to “people-pet-centered”, forming a people-centered and pet-centered space system. Design strategy needs to be solved: two dimensions of the creative link – “people” and “pet”; Exclusivity and standardization of commercial space; Consideration of Humanistic Value in Design Aesthetics.


Transition Design


The outdoor design is mainly based on the use of “pets”, while the interior design is mainly based on the use of “people”, and adorable pets are the theme elements connecting the two spaces. The visual end co-brands with other, and works with creators in different fields to explore the output of brand culture.


The rotating wall of the pet community in the interior space serves as another mobile sharing platform to increase the communication and interaction of pet lovers.


Comfortable Design


Comfort brings emotional acceptance. Starting from the brand gene of Heytea, interior design pays attention to the temperature of design, and the tonality is more warm and friendly. The overall space pursues a simple and durable form, and the volume seeks to weaken the vision, but does not advocate a strong visual impact.


The earth tone with more affinity has been chosen; Environmentally friendly and comfortable products tends to be chosen, such as wood grain sound-absorbing board that can digest the noise of the space; A rounded arc design has been adopted to be the shape of the furniture, in order to eliminate the unfriendly behavior caused by collision.


The brand culture area, with the “cute pet” device as the link, has become the supplement and extension of the pet-friendly theme for consumers through theme-oriented and refined creative techniques, and has formed the “punch point” of the interior space. Craftsmanship is artificial stamp embroidery, with warm wood grain sound-absorbing board and other materials, forming a rich visual effect.


Cute Pet Wall Details


Accurate Design


The efficient completion of the space is based on the precise formulation of design strategy. Heytea is a rising chain tea brand. Considering its development speed, material availability, later operation and maintenance costs, the designer modulizes the overall space layout, and tries to make the furniture design as slim as possible. The main design is concealed that does not occupy too much space.




With the help of space design strategies, UND has always been committed to guiding people to develop friendly behavior patterns.

Friendly design can not only create higher commercial added value, but also imperceptibly spread a healthier lifestyle and trigger people’s new thinking and cognition. As an experimental platform, pet-friendly store, uses “cute pets” as a communication medium to build a “social space” offline, which will increase the stickiness between brands and consumers, enhance the emotional link between people and pets, and help empty nest group form new social relations. In the practice of this project, the designer pays more attention to the extension of humanistic and social care than the design in the sense of functional aesthetics.






项目名称 丨 陪伴者·HEYTEA喜茶宠物友好主题店

项目地点 丨 中国 深圳

项目业主 丨 HEYTEA 喜茶

项目面积 丨 285㎡

竣工时间 丨 2020/10

设计团队 丨 UND设计事务所

主案设计 丨 马英康 马衍浩 张明统 黄树斌 王润维

参与设计 丨 莫永端 陆建聪 李家威 

品推管理 丨 严丽洁

项目摄影 丨 山外视觉

宠物模特 丨 太南  Mango

施工单位 丨 深圳市通冠装饰工程有限公司

主要材料 丨 实木塑 人造石 仿木纹铝 泡沫铝  不锈钢  木纹吸音板  毛毡

特别鸣谢 丨 喜茶空间设计部  喜茶工程部

UND 致力于在东方与西方、传统与现代之间寻求融合与突破,重视建筑空间与人、环境、社会、文化之间的相互价值;我们追求每一项设计的唯一性,强调用设计创新来推动客户价值的提升。在提供创造性设计概念及一体化解决方案的同时,注重以衡量实际环境及空间运用为准则,在经济与美学的原则中寻求适当平衡,力图充分发挥每个空间的独特个性。

近年团队完成了商业、办公和住宅领域等高品质空间作品,斩获多项国际知名奖项(德国红点Red Dot Design Award 品牌与传播设计大奖、意大利A’Design Award 金奖、新加坡SIDA室内设计大奖银奖、台湾Golden Pin金點設計獎、美国建筑大师奖Architecture MasterPrize设计大奖、英国 FX Awards国际室内设计大奖、Asia Pacific Interior Design Awards 亞太區室內設計大獎、美国Best of Year Awards 设计大奖、国际设计传媒奖、金腾奖TOP100、金外滩奖等)。